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Principles Of Effective Communication In Offices

2008/8/16 11:01:00 41751

First, speak out.

Especially frankly speaking your feelings.

Two, no criticism, no blame, no complaints, no attack, no preaching.

Criticism, reproach, complaint and attack are all executioners of communication, which only aggravate things.

Three, mutual respect

Only if you respect each other, then you can communicate. If the other person does not respect you, you should also ask for respect from others, otherwise it will be difficult to communicate.

Four, never say anything bad.

Evil words hurt people, that is, the so-called "curse comes from the mouth".

Five, do not say what should not be said.

If we say something we should not say, we often have to pay a heavy price to make up for it. It is what we call "one word is out, no one can catch up", "illness enters the mouth, the curse comes out of the mouth", and even may cause irremediable lifelong regret.

Therefore, communication can not be arbitrary and unobstructed, but without speaking at all, sometimes it will become worse.

Six, do not communicate in mood, especially can not make decisions.

Communication in mood is often unpleasant. It is neither clear nor clear. Especially in emotion, it is easy to be impulsive and irrational. For example, the noisy couple, the parents who hate their enemies, and the subordinates who have been in the company for a long time.

In particular, it is impossible to make emotional, impulsive decisions in mood, which is easy to make things irreversible and repent.

Seven, rational communication, irrational, do not communicate.

The only reason for this is that there is no result and no better result. Therefore, this communication is useless.

Eight, awareness

It's not just communication.

To be aware, everything is necessary.

If you say something wrong and do something wrong, if you do not want to cause irreparable harm, what is the best way?! "I am wrong", this is a kind of awareness.

Nine, admit that I was wrong.

To admit that I was wrong is the disinfectant of communication, and can thaw, improve and pform the problem of communication. One sentence: I am wrong!

How many people have done away with the old and new hatred? How many years can we get rid of the dead knot? Let people suddenly see the light, lay down their weapons, face themselves again, and begin to rethink their lives, or even who I am. In this vast flood of the universe, what people care most is "I". If someone does not respect me, suppress me, bully me or insult me, even if they are like father and son, they may turn their back on their enemies.

Ten, say sorry!

To say sorry does not mean that I have done anything big or wrong, but a softener, so that there is room for "turning around", and even can create "paradise".

In fact, sometimes you are really wrong. It's a big mistake to admit it.

Eleven, let the miracle happen.

Now that they are willing to admit each other's mistakes, they are creating heaven and miracles for themselves and their families.

Twelve, love

Everything is love, love is the greatest healer.

Thirteen. Wait for a turn.

If there is no turning point, we will have to wait for it. We will only be able to overcome it. Of course, we do not want to wait until the result is lost from the rest of the world. We still have to work hard for you, but efforts will not necessarily produce results or end up with the end, but if you do not work hard, you will have nothing.

Fourteen, patience

The only thing waiting is patience, where there is a will, there is a way.

Fifteen. Intelligence

Intelligence makes people unclinging and bliss.