The Ten Secrets Of Successful Communication Between Garment Salesmen And Customers

In order to improve sales performance, clothing salesmen must learn to communicate with customers. Communication in daily sales is a direct way to guide customers to understand customers' needs. Through communication, we can clearly know what the customers' needs are, so as to facilitate the transaction. So how should guide customers communicate with customers? Now let's take a look at the ten Communication Secrets of successful communication with customers.

1, in the face of "strangers" and "Acquaintances", prepare two sets of chat systems.

When these two kinds of people appear at the table, the acquaintances will be slightly astringent, and more inquiries should be made to strangers. Only by mastering the necessary basic materials can you judge whether the person is a serious person or a person who does not stick to the rules. The scale will be more accurate.

You can't be careless because you have an acquaintance. You always lose your friend's face and lose your own.

2, do not do a closed loop answer, throw the conversation back.

Most people choose the better part of themselves when they ask questions. They throw their questions to him. The other party is very happy and you are enjoying yourself. You only need to add some in the middle, "right?" "Ah?" "What happened afterwards?" This topic is expected to talk for a long time.

It doesn't matter if you don't understand, there's nothing more pleasant than telling someone who doesn't understand but shows interest in what you are good at.

3, "sorry I speak more directly", is the most powerless explanation.

Never expect you to say anything direct at any time. You can minimize the damage by saying "sorry I speak more directly".

People will only remember your hurt. So when you plan to speak hard to alert the other side, pause will be more effective than this remedy. Don't be afraid to tear up your face.

If you get cheap and sell well, you can hope that the other side will forgive you immediately.

4, everyone likes to be praised, but try not to exceed three sentences.

To praise more is not to pretend to be false, but to make a difference. Praise is from the heart, but with skill.

Sometimes, "you are so good today" would be more practical than "you are so beautiful in this dress," because you can't remember if she was wearing the same dress yesterday.

For girls, direct excessive praise will win a favorable impression, and then will get a glib impression.

5, if you do not want to answer, rhetorical question is the best answer.

There are always people who do not have long minds or even slow reflexes to ask questions that embarrass you or are inconvenient for you to answer. At this time, you can ask him directly with the original topic. Trying to divert attention is a reminder to the other person.

If the other person wants to break the problem, if you don't want to answer, you don't have to save face.

6, chat about "capital", from the daily debris reading.

This is especially suitable for that kind of colleague relationship, eats together at noon, meets in the afternoon in the tea room, and occasionally sends a few awkward chat.

Rather than chatting about colleagues' gossip and boss gossip, it's better to spend ten minutes a day to browse daily news and gossip.

7, cultivate one or two hobbies, make it a part of your topic.

Eight hours, you belong to work, eight hours away, you belong to yourself. How to enrich yourself is the beginning of good conversation. Reading, music, these things sometimes pick people, not everyone can appreciate and resonate. Making models and collecting specimens is especially unpopular. It is estimated that only the same can be shared. But most people like food and movies can read and express their opinions.

Trying to do one or two more popular things will make it easier for you to get more feedback from the crowd. If you want to become a person with a voice, start with enriching your life.

8, at the end of the topic, throw the topic to the next person.

When your speech is too long, try to throw the topic at the end of the topic to the next person.

You will inevitably encounter a topic that you are quite good at, or if you know a lot of topics, it will be all right to be the center of the topic. But if your heart is a shy introvert, you always feel that the topic is finished and you don't know how to end it. Then try to throw the topic to others and end it.

For example, when someone talks about a star at lunch, and you just see a recent gossip, you say it cheerfully and don't like this topic, but end up here. Or is he not playing any TV dramas recently? How do you feel?

9, it is "humor" when using the right way.

Humor is natural. It's not a joke or a joke. So if you are still a beginner, I suggest that you first find a humorous person in the circle, then recite his phrases and stems, and practise your hand at another party. If the response is bang bang, if there is no response, try it.

Never memorize hard play. It's trivial to hurt your self-esteem at that time. Leaving shadows is even more troublesome.

10, don't be afraid of the cold market. This is not the pits you want to fill.

Some people are afraid of empty topics. They feel embarrassed when they are sitting face to face. They can chat, but they always have a short time after a chat. At this time, they always feel that they have a special obligation to fill the "empty space". The more they want to say, the more embarrassing they want to stir up the atmosphere.

In fact, it is very easy to pick up the glass and pretend to drink water, so that the cold field will stop there. Anyway, someone will speak again.